Remember: it’s business, not personal

Remember: it’s business, not personal

When the time comes to reflect on your performance this year, ask this question of yourself: “How many times did ‘you’ get in the way of making decisions?”

I did this over the holiday season and, on reflection, it’s something that happens to me more often than I’d realised.

Here is an example. I was looking to meet with a client in the middle of last year, and discuss the need to review their contract and bring it into line with our revised agreement. Seems simple enough? Well, in the background, there were a number of factors that came in to play in other areas of the business, and I was simply too overwhelmed to deal with another round of negotiations. So the revision didn’t happen. Not only did I not do what I should have done, I was the reason it didn’t happen!

In reality, it was the idea of having to put myself through another issue that prevented me from completing an important part of my business.

Well, this is where I believe I found the solution in the holiday break. If you want to make everything personal you can – and I can empathise with people who do this – but the empowering approach is to focus on the business aspect. You then tailor your solution in a personal way, rather than personally being the solution. Look to build systems or procedures that improve your effectiveness. This allows you to use your personal skills in more lasting and productive ways.

One of the terms that’s in vogue at the moment is ‘mindfulness’. It can seem a bit unclear, but what it really means is look after yourself and know where you are and how things affect you.

For those of you who share my habit of taking business personally, I believe the trick is to depersonalise business decisions. While I’m no expert in this field, it’s a goal I’ve set myself this year.

About the author

Chris Mercer Chris Mercer CA is the founder of Live Real Estate Accounts who previously headed up the business improvement team for the Ray White Real Estate Group. Chris is considered one of the industry leading financial experts and thought leader on financial matters in real estate. You can connect with him on or on LinkedIn.

Chris Mercer

About Chris Mercer

Chris Mercer CA is the founder of Live Real Estate Accounts who previously headed up the business improvement team for the Ray White Real Estate Group. Chris is considered one of the industry leading financial experts and thought leader on financial matters in real estate. You can connect with him on or on LinkedIn.


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